{"id":22713,"date":"2022-03-11T12:41:38","date_gmt":"2022-03-11T12:41:38","guid":{"rendered":"https:\/\/handicap-acces.mentalworks.click\/after-sales-service\/"},"modified":"2023-12-07T15:18:50","modified_gmt":"2023-12-07T15:18:50","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/www.handicap-acces.com\/en\/after-sales-service\/","title":{"rendered":"AFTER-SALES SERVICE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22713\" class=\"elementor elementor-22713 elementor-11709\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-fc1b618 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fc1b618\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c316c8\" data-id=\"0c316c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62398f2 elementor-widget elementor-widget-heading\" data-id=\"62398f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">After-sales service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-c5628d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5628d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb247c2\" data-id=\"fb247c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73200a9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"73200a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>EUROPAGENCE has been providing after-sales service for the products it sells for more than 15 years and strives to meet your expectations as fully as possible. The sales team, Lionel and G\u00e9raldine, are at your service 5 days a week, Monday to Friday, 8.30am to 12.30pm and 1.30pm to 7pm.<\/strong><\/p>\n<p>We are in constant contact with the manufacturers of the products we distribute, enabling us to troubleshoot your equipment. An initial diagnosis will be carried out by telephone on <strong><span style=\"color: #9aca3c;\">09 80 80 06 86<\/span><\/strong> or by e-mail <span style=\"text-decoration: underline;\"><a href=\"mailto:contact@handicap-acces.fr\">contact@handicap-acces.fr<\/a><\/span> with the sales team to identify the faulty parts.<\/p>\n<p>Some of our product sheets offer an exploded view of our launching equipment for the disabled or PRM (People with Reduced Mobility). Don&#8217;t hesitate to refer to it when requesting <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.handicap-acces.com\/en\/spare-parts-request\/\">spare parts<\/a><\/span>.<\/p>\n<p>For equipment sold by EUROPAGENCE and still under guarantee, these defective parts will be replaced free of charge.<\/p>\n<p>For equipment which is no longer under guarantee or which has not been sold by EUROPAGENCE, the sales team undertakes to provide you with a quotation within 24 hours of identifying the defective parts.<\/p>\n<p>We aim to dispatch these replacement parts within 1 to 3 weeks depending on stock availability. Older models may take longer.<\/p>\n<p>For more than 15 years, Handicap Acces has been France&#8217;s leading specialist in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.handicap-acces.com\/en\/catalogue\/patient-lifts\/\">lifts<\/a><\/span> and launching equipment for disabled and PRM people. If you have any questions or would like a quote, please do not hesitate to <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.handicap-acces.com\/en\/request-a-quote\/\">contact us<\/a><\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-dafb249 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dafb249\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58e46aa\" data-id=\"58e46aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e92c1f elementor-widget elementor-widget-image\" data-id=\"7e92c1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1208\" height=\"800\" src=\"https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-1208x800.jpg\" class=\"attachment-large size-large wp-image-21962\" alt=\"\" srcset=\"https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-1208x800.jpg 1208w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-scaled-150x99.jpg 150w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-scaled-700x464.jpg 700w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-400x265.jpg 400w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-768x509.jpg 768w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-1536x1018.jpg 1536w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-2048x1357.jpg 2048w, https:\/\/www.handicap-acces.com\/wp-content\/uploads\/2022\/03\/sav-860x570.jpg 860w\" sizes=\"auto, (max-width: 1208px) 100vw, 1208px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>After-sales service EUROPAGENCE has been providing after-sales service for the products it sells for more than 15 years and strives<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-22713","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/pages\/22713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/comments?post=22713"}],"version-history":[{"count":3,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/pages\/22713\/revisions"}],"predecessor-version":[{"id":22898,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/pages\/22713\/revisions\/22898"}],"wp:attachment":[{"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/media?parent=22713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/categories?post=22713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.handicap-acces.com\/en\/wp-json\/wp\/v2\/tags?post=22713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}